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  •   almost 5 years ago

Cannot make any query due to { "statusCode": 403, "message": "Out of call volume quota. Quota will be replenished in 19.22:26:53." }

I can no longer make any query using my subscription-key due to the following error:
{
"statusCode": 403,
"message": "Out of call volume quota. Quota will be replenished in 19.22:26:53."
}

Is there a way to reset my quota so I can continue working on my project?

Thanks!

  • 3 comments

  • Manager   •   almost 5 years ago

    Hi,

    quota was recently set to 500 calls / day . that should be enough for the development phase. let me know if you're still facing any error.

    emmanuel

  •   •   almost 5 years ago

    Hi Emmanuel, Thanks for looking into this issue.

    I no longer receive this error when making a query in the playground at https://api.healthcarelocator.com/api/graphql?subscription-key=[myapikey]

    However, if I use the same subscription-key to make a query through JavaScript SDK (cdn), I encountered a CORS issue below:

    Access to XMLHttpRequest at '' from origin 'http://localhost:5000' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

    ******
    This issue is not resolved when I wait for longer than a day but it is resolved if I create a new account to get a new free trial apiKey, i.e. I can successfully make a query from my app using the same query api in JavaScript but with a new apiKey.

    Are you aware of this issue? What should I do to resolve this issue rather than keep creating a new account to get a new apiKey?

    Thanks!

  • Manager   •   almost 5 years ago

    we have experienced this CORS issue recently, it seems to be related to quota expired but we are investigating. With the new quota settings, you should not face it anymore if you keep the number of calls below 500 by day.

    emmanuel

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